Overview

Red Wing provides an online storefront through which customers may browse products, review product information, create or manage an account when that feature is available, and place orders.

References to “we,” “us,” and “our” in these Terms of Service refer to Red Wing. References to “you” and “your” refer to any visitor, customer, account holder, or other user of the website.

These Terms of Service apply together with the Privacy Policy, Shipping Policy, Return Policy, and any other terms or notices shown on the website or during checkout.

Acceptance of Terms

You may use the Red Wing website only if you can enter into a binding agreement and your use complies with all requirements that apply to you.

By using the website, you confirm that the information you provide is accurate, current, and complete. You are responsible for reviewing these Terms of Service periodically because they may be updated.

Online Store Terms

You may not use Red Wing products, website content, or services for an unlawful, fraudulent, abusive, or unauthorized purpose. You may not interfere with the security, operation, or availability of the website.

We may refuse, restrict, suspend, or cancel access to the website when reasonably necessary to protect the store, customers, systems, or other users, or when these Terms of Service are violated.

Product Information

We aim to present product descriptions, photographs, colors, sizes, specifications, and other details as accurately as reasonably possible. Screen settings, lighting, photography, manufacturing variations, and other factors may affect how a product appears.

Product information may be corrected or updated without prior notice. Customers should review the complete product page, available options, and order details before completing checkout.

Pricing and Availability

Prices, promotions, product availability, and displayed currencies may change without prior notice. Placing an item in a shopping cart does not reserve it or guarantee its availability.

If a product becomes unavailable, is incorrectly priced, or contains a material listing error, Red Wing may contact you, correct the information, limit the available quantity, or cancel the affected portion of the order.

Any refund required after an order cancellation will be submitted to the payment method used for the transaction.

Orders and Payment

An order submission is an offer to purchase the products listed in the order. An automated confirmation acknowledges receipt of the order but does not necessarily mean that the order has been accepted or shipped.

We may review, decline, limit, or cancel an order when reasonably necessary, including when:

• A product is unavailable or contains an incorrect listing.
• Payment authorization cannot be completed or verified.
• Billing, shipping, or account information is incomplete.
• An order appears duplicated, fraudulent, unauthorized, or abusive.
• A purchase quantity appears inconsistent with personal use.
• The order cannot be delivered to the address provided.

You agree to provide accurate billing, payment, contact, and delivery information and to update that information when necessary.

Shipping

Red Wing offers Free Worldwide Shipping under the terms stated in the Shipping Policy. Processing times, estimated delivery periods, tracking updates, supported destinations, customs-charge coverage, and package-related procedures are governed by that policy.

Delivery dates are estimates rather than guaranteed arrival dates. Customers are responsible for reviewing and providing a complete, accurate, and deliverable shipping address before submitting an order.

Returns, Exchanges, and Refunds

Red Wing offers 30 Days Free Returns for eligible products under the conditions stated in the Return Policy. Eligibility, item-condition requirements, return instructions, exchanges, exclusions, and refund processing are governed by that policy.

Customers must contact customer service and receive the applicable return instructions before sending an item back. A return sent without prior instructions may not be accepted.

Customer Accounts

If account features are available, you are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account.

You agree to provide accurate account information and promptly notify Red Wing if you believe your account or password has been accessed or used without authorization.

We may suspend or restrict an account when reasonably necessary to investigate suspected fraud, misuse, security concerns, or violations of these Terms of Service.

Prohibited Uses

You may not use the website or its content to:

• Violate any requirement that applies to your conduct.
• Commit or assist fraud, deception, or unauthorized transactions.
• Submit false, misleading, harmful, or unlawful information.
• Transmit malware, viruses, malicious code, or disruptive material.
• Attempt to gain unauthorized access to an account, server, database, payment process, or other system.
• Scrape, crawl, copy, monitor, extract, or collect website content or data through unauthorized automated means.
• Reverse engineer, decompile, disassemble, or attempt to discover source code or underlying technology.
• Interfere with the website, bypass security controls, or place an unreasonable burden on website systems.
• Copy, resell, reproduce, or commercially exploit the website or its content without permission.
• Infringe intellectual property or privacy rights.

Intellectual Property

The website and its text, graphics, photographs, layouts, product presentation, design elements, logos, trademarks, and other content are owned by or used with permission by Red Wing and are protected by applicable intellectual property rights.

You may access and use the website for personal, non-commercial shopping purposes. You may not reproduce, republish, modify, distribute, sell, license, publicly display, or create derivative works from website content without prior written permission from the applicable rights holder.

Third-Party Links and Services

The Red Wing website may contain links to websites, resources, or services operated by third parties. Those links are provided for convenience and do not mean that Red Wing controls or accepts responsibility for the third party’s content, availability, security, products, services, or practices.

Your use of a third-party website or service is subject to that provider’s own terms and policies. You should review those terms before providing personal or payment information.

Disclaimer

The website and its general content are provided on an “as available” basis. To the extent permitted by applicable requirements, Red Wing does not promise that the website will always be uninterrupted, error-free, secure, current, or free from harmful components.

Product purchases remain subject to the product information shown at the time of purchase and the applicable store policies. Nothing in these Terms of Service excludes a right or protection that cannot lawfully be excluded.

Limitation of Liability

To the extent permitted by applicable requirements, Red Wing will not be responsible for indirect, incidental, special, consequential, or punitive loss arising from use of, or inability to use, the website, including loss of data, revenue, opportunity, or anticipated savings.

Red Wing is not responsible for delay, interruption, or failure caused by circumstances reasonably outside its control. Any limitation in these Terms of Service applies only to the extent it is permitted and does not restrict rights that cannot lawfully be limited.

Severability and Waiver

If a provision of these Terms of Service is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply.

A delay or failure by Red Wing to enforce a provision does not waive the right to enforce that provision or another provision later.

Changes to These Terms

Red Wing may revise these Terms of Service to reflect changes to the website, products, store practices, technology, or applicable requirements.

Updated terms will be posted on this page with a revised “Last updated” date. Continued use of the website after updated terms are posted means that you accept the revised terms.