Customer Service
Contact Us
Have a question about your Red Wing order or need help finding the right information? Send our customer service team a message, and we will respond as soon as possible.
Send Us a Message
Email us at [email protected] or use the contact form on this page. Our usual response time is 24–48 hours.
To help us review your request efficiently, please include the following information when it applies:
How We Can Help
Select the topic that best matches your request when using the contact form, or mention it in the subject line of your email.
Order Support
Contact us with questions about an order, order details, or help understanding its current status.
Shipping Support
Ask about shipment information or provide details about a shipping-related concern connected to your order.
Returns & Exchanges
Reach out for assistance with a return or exchange and include your order number and the item involved.
Product Questions
Send questions about product styles, sizes, features, or other details shown on our product pages.
Account Help
Contact our team when you need assistance with information connected to your Red Wing customer account.
General Questions
Use the contact form for another store-related question that does not fit one of the listed support topics.
Using the Contact Form
Use the contact form on this page to send your request directly to our customer service team. Complete all required fields and review your email address before submitting so we can reply to the correct inbox.
Please submit one message for each issue whenever possible. Including complete information in your first message can reduce the need for follow-up questions.
We’re Here to Help
Whether your question concerns an order, shipping, a return or exchange, a product, or your account, the Red Wing customer service team is ready to review your message.
